No items in your cart!

Total: Rs. 0

VIEW CART

Write to us at help@chumbak.in


Call us at 1800-4-201-200


FAQs

Where can I buy Chumbak stuff?

You can either buy it online right here at the Chumbak Web Store or you can walk or drive to one of these Awesome Stores that stock Chumbak stuff :) That was easy. Wasn't it ?

How do I place an Order?

Very simple. You’re obviously already on our website :) When you see a product you like, click on it. Then just add to cart and continue till you’re all done with your shopping. Then, click on "Checkout" from your cart to confirm the awesome stuff you’ve just bought, and enter your shipping and payment information. All you need to do is confirm your order and you’re done. Simple na?

Payments and stuff

We accept all Master, Visa, Amex, JCB and loads of other Indian Bank Debit Cards and Accounts. We used to accept awesome baked cheesecakes, but then we became addicted to sugary stuff. Then we figured that money works better :)

Can I change or cancel my order once it is confirmed?

Once an order is submitted, we immediately begin preparing it and therefore cannot make any changes. Please make sure to confirm all order details prior to submitting the order.

Order Confirmations

Shortly after placing your order, you will receive an email confirming that Chumbak has received your order. You will receive a second email when your order ships.

Newsletters

We’ve always got some new stuff going on. You’ll get to see new products, hear about contests, and always be in touch with us :) How do you subscribe? Easy peasy... just click here.

Facebook, Twitter, Instagram and other stuff

We love to share. We don’t do farmville or take in lonely sheep, but we do love to chat. Catch us on Facebook, Instagram, Google+ and Twitter  :)

How do I contact you guys?

You can email us at really imaginative email id: help@chumbak.in or you can just call us at our Toll Free number at 1800-4-201-200 .If you’d like to send us some Cheesecake, you can send it to: The Chumbak Studio, 21st km, Old Madras Road, Nimbaikaypura Gate, Next to Commercial Tax Check Post, Virgonagar Post, Bangalore 560049
Google Maps : http://goo.gl/maps/bDaFU

Do you guys do Corporate orders or Wholesale orders?

Sure we do. Drop a mail to help@chumbak.in or call our toll free number 1800-4-201-200 to find out more.

How do you ship my order?

We use Blue Dart  for all our shipments.We tried using carrier pigeons, but the silly birds kept stealing our fun stuff!

Who are you guys?

We’re currently a small team headed by Vivek and Shubhra. We’re supported a bunch of awesome guys and girls at the Chumbak Studio. Wanna say hello or give us some cheesecake ? The door’s always open :) Drop in to the Chumbak Studio anytime :)

Are you guys hiring?

We’re never hiring, yet always hiring :) We love meeting awesome people and then figure out a role :) If you’re interested, do drop in an email to hireme@chumbak.in and we’ll keep you in mind when we do.

Do you ship outside of India

Nope. However do drop us an email at help@chumbak.in and we will figure out something for you :)  

How to use coupon code while purchasing online?

Its pretty simple,once you have added everything you wish to purchase in your cart, On the checkout page, you would find an input box on the left side of the grand total saying "Enter coupon code".Please put your coupon code there and click apply.The amount will be automatically adjusted in your grand total.

Why have I not received any confirmation of orders placed?

We send mail confirmation for all successful orders placed online.However if you have not received any mail regarding that it,then please check the correctness of mail id given while placing the order.

How do I track my order?

You can check the status of your order by providing order number or AWB number at any time by clicking “Track Your Order” present at the top right hand side on the website. If after providing AWB number the status shows “Wrong Airway bill”, In that case please wait for 12 hours for the order status to be updated.