Return / Exchange your order

Select an option

You can either choose to return your order if you're unhappy with it or if you're facing any issues, we will be more than happy to help you get it exchanged in case or defective product or size issues.


I want to exchange/replace my order
I don't like it. Return my order

Please select mode for returning

Returning our items is super easy. For selected pincodes, our courier partner will pick it up from your location. Enter your pincode below to check this. If your pincode is not in the list, do not worry! You can always mail it back to our warehouse directly. The address is mentioned below and also in our 'Contact Us' page.


Pickup by Chumbak
I will mail it back
  • Pincode should not be empty.
  • Invalid pincode.
  • Reverse pickup is not available for this location.

{{address.firstname}}

{{address.street}}
{{address.city}}, {{address.region}} - {{address.postcode}}

+91-{{address.telephone}}

Use this address

Edit
Delete

add a new address
  • First name should not be empty.
  • First name should contain only alphabets.
  • Last name should not be empty.
  • Last name should contain only alphabets.
  • Address should not be empty.
  • Address must contain at least 10 characters.
  • City should not be empty.
  • City should contain only alphabets.
  • State should not be empty.
  • State should contain only alphabets.
+91
  • Mobile number should not be empty.
  • Invalid phone number.
  • Please don't add zero to your mobile number

Please ensure that the products are properly packed to prevent transit damage and ship them to the address below.


Chumbak Design Pvt. Ltd.,
New NO. 35, Doddanekundi Industrial Area,
Phase 1, Doddanekundi Village, Krishnarajapuram,
Hoodi Sub Division, (Behind IFB Factory),
South Taluk, Bangalore - 560048


Do remember to insert your order number and phone number inside the package.

Please tell us the reason for returning this item

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  • Please select issue
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  • Please select issue detail

Please select a refund option

Refund option selected : {{rc_model.refund_option}}

Select a refund option {{rc_model.refund_option}}

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  • Select Refund Method

Name: {{rc_model.name_displayed}}

Account Number: {{rc_model.account_number_displayed}}

IFSC Code :{{rc_model.ifsc_code_displayed}}

Use Existing Bank Info Enter New Bank Info

Enter Bank details to initiate refund {{rc_model.editbankInfo}}

  • Name should not be empty.
  • Account Number should not be empty.
  • Account numbers donot mactch.
  • Account Number should not be empty.
  • Account numbers donot mactch
  • IFSC Code should not be empty.

Upload Image

Upload atleast one image

Image size should not exceed 15 MB

Click on image to remove

Select number of the Item you want to return


{{ item.name }}
{{ item.price|customCurrency:"₹" }} X (Maximum: {{item.qty_returnable}})
Quantity cannot be empty. Quantity cannot exceed {{item.qty_returnable}} Quantity cannot be less than 1